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Francheska Markman Email Address


Job Title

Vice President of Customer Experience

Drive Medical

Drive Medical is one of the leading, privately held manufacturers and distributors of health care products in the United States. The company serves the medical and rehabilitation sectors. It markets more than 2,000 products throughout the world. Drive Medical maintains manufacturing facilities in the United Kingdom, Germany, China, Taiwan, Romania and Canada. The company offers beds, wheelchairs, sleep surfaces, and pressure prevention and bariatric products. It also provides a line of personal care products, such as cervical collars, inflatable rubber cushions and male urinals. The company offers respiratory products that include regulators, suction machines and concentrators, as well as delivery services. Drive Medical provides aluminum rolattors under the R6BL, R6RD and R6SL models.


Versatile customer service executive with hands-on experience directing cross-functional teams to ensure timely delivery and maximized customer satisfaction, effective with excellent communications. In depth experience in strategic work flow planning, project management, business assessment, process design, and technical and financial analysis who deploys participative management style in fast-paced, diverse workforce.Recognized for resourcefulness and the commitment to succeed in driving a supply excellence and a continuous improvement mindset. Optimum staff supervision through encouraging learning, and promoting the increased productivity that results in value-added customer service.Solid credibility based on customer service managerial expertise to foster change management to achieve strategic organizational success with proven leadership and project management ability.Call Center OperationsCustomer Service ManagementDeliver exceptional service to a variety of customersCustomer Service and Sales Staff Training and DevelopmentProject Management Excellent CommunicationOperations Management (Union Experience)LogisticsCredit and CollectionsSupplier Relations

Last University
Attended Chernovtsy University
Lives in Smithtown.

Other people working at Drive Medical:

David NicolettiSenior Director of Digital Products
Andrew MainiDirector Sales Operations
A. McGee******@drivemedical.com
Joseph GiacobbeSenior Vice President
A. Urteaga********@drivemedical.com
Deanna VerbouwensCreative Digital Marketer and Visual Storyteller and Content Manager and Social Media
Jennifer NicholsonAssistant to the Business Administrator
Mitchell YoelSenior Vice President, Global Commercial Operations
Mike SerhanExecutive Vice President Global Business
John Elliot SimpkinsSenior Vice President Human Resources Administration
Tony ValadoVice President, Global Ecommerce

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