Tom Gleason Email Address

Vice President of Customer Experience Solutions at Aucera

DialAmerica offers domestic call center services for a variety of industries that align with your business needs for customer acquisition and retention

Accomplished in providing strategic solutions for large-scale users of Customer Contact Center services.Successful experience in Telesales and Customer Service omnichannel programs for Consumer and Business markets. If the goal is achieving the lowest cost per sale or lowest cost per contact, while ensuring the highest call quality and ethics in the marketplace, I am your best resource and trusted adviser.Experience includes the following applications:B2B appointment setting servicesB2B customer serviceB2B lead generationB2B salesB2C salesBusiness appointment settingBusiness lead generationBusiness to business customer serviceBusiness to business salesBusiness to business sales leadsCall center outsourcingCall center servicesCall center solutionsContact center outsourcingContact center servicesContact center solutionsCustomer acquisitionCustomer lead generationCustomer service outsourcingEnergy call centerFinancial Services call centerHealth insurance call centerHealthcare call centerHealthcare contact centerInbound call centerInbound call center outsourcingInbound call center servicesLead generationLead generation servicesOutbound B2B salesOutbound telemarketing sales