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Mary Ellen Phelan Email Address


Job Title

Human Resources Generalist


A Leading Technology Platform for Short-Term Lending


PROFESSIONAL PROFILE HUMAN RESOUCE GENERALIST who is committed to nurturing a positive work culture while looking out for the bottom line. Effective communication and interpersonal skills across all employee levels. Individual contributor with proven organization and project management skills. Technical Skills: HRIS Application - Great Plains, MS Office, Word, Excel, PowerPoint, and Outlook. CAREER HIGHLIGHTS Reduced turnover and ensured employees knew their voice mattered by visiting each store 4x annually and by performing a compensation review. Once HR was involved at the store level, turnover rate changed from 70% to only 30%. Conducted annual analyses and designed a benefits plan with a higher deductible and lower premium costs. This win/win plan saved the company money while having very little impact on the employees' contribution because the employees simply paid for the first $500. Increased employee loyalty and retention by partnering with one of the owners to develop an employee recognition program that gave valuable rewards for years of service at the 5, 10, 15, and 20 year levels. Directed high-volume hiring initiatives for Money Box: In 1999, hired and trained 150 employees for 18 new locations in San Antonio, beating the target date by 6 months; in 2005, the focus was 200 employees for 18 new locations in Austin; and to successfully compete for talent in different cities, reassessed and implemented a new wage structure. Saved $343K by creating an internship program for hospital start-up and reducing temporary staff.

Last University
Attended Tarrant County College
Based in Austin, Texas.

Other people working at Curo:

Roger DeanExecutive Vice President and Chief Financial Officer
Jorge QuinonesHuman Resources Generalist
Don GayhardtPresident and Chief Executive Officer
Ryan RathjeClarity Non-Prime Advisory Council Member
Chad Faulkner**********@curo.com
David Armstrong**********@curo.com
Jeff BrickVice President of Software Development
Joel ElseaDirector Facilities RFMP, CFM, CURO Financial Technologies
Lacey FrazierExecutive Director of Growth Marketing
Terry PittmanExecutive Vice President and Chief Information Officer
Tammy TaylorExecutive Vice President
Derek D. OlsenDirector of Marketing US, Canada and UK
Jai Grace********@curo.com
Raymond CostelloDirector of Software Development Special Projects
Ron S. HuckSenior Vice President, Chief Information Security Officer
Megan Combs**********@curo.com
Randall Neth**********@curo.com
Philip GitlerPortfolio Management

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