Raj Parameswaran Email Address

Senior Vice President, Business Head Global Account Management

CSS Corp is the global leader in technology support. Over 100 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for product and technical support services in its latest report.\r\n\r\nTechnology support is in our DNA. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of managing large and complex support ecosystems. From home devices, be it enterprise or consumer, data centers, applications and desktops, we have built our reputation on delivering stellar customer experiences. Because we are wired to support.\r\n\r\nTo create best-in-class support, we leverage insights from more than a billion transactions that serve as the foundation for our delivery model - the CSS Corp Active Delivery Framework. And to help our clients win in a disruptive marketplace of connected and converged technologies, we offer transformative support solutions that harness cloud, mobility, analytics and social media. Our R&D arm CSS Corp Innovation Labs accelerates this journey with IP, platforms and solutions that enable faster go-to-market.\r\n\r\nAs a strategic support partner, we are committed to nurturing long-term client relationships that are underscored by redefined cost structures, strong business outcomes, and unrivaled customer experiences.\r\n\r\nVision: To be the global leader in tech support to offer enhanced business value to our Clients\r\n\r\nMission: 100% Referenceable Customers\r\n\r\nValues: \r\n1. Open and transparent with high standards of professional and personal integrity\r\n2. Deliver enhanced value for customers and stakeholders\r\n3. Innovative and passionate about what we do\r\n4. Respect and creating opportunities for our multicultural workforce\r\n5. Socially responsible, responsive and active in our communities

Accomplished Global Technology and Business leader with a self-driven entrepreneurial experience in Banking, Financial Services, Insurance, Healthcare, Retail, Manufacturing, Logistics, Supply Chain and Automotive sectors specialized in customer and profit centric business transformation outsourcing. More than twenty-five years of global experience with unique combination of business development, global delivery, product development, practice development, operations and P&L management. Led customer and profit centric business transformation leveraging core processes, capabilities and assets; track record leading organizations from vision through execution. Takes a relationship driven approach with business leaders and employees to harness global talent, consulting and new technology services. Raj is currently performing the role of Chief Revenue Officer at NewAge Software & Solutions, a cloud based ERP product firm helping Logistics and Supply Chain organizations globally. Accountable for all sales, presales, marketing and business development activities, leading geography expansion plans and growing revenue. Recently, Raj performed the role of Senior Vice President and Business Head - Global Sales and Account Management at CSS Corp where he was managing Europe and USA regions. Prior roles as BU Leader for leading specialist in software quality services accountable for delivery and expanding business footprint; Strategic Business Unit Head and Chief Client Officer, Americas - Banking and Financial Services managing sales, delivery and operations. Early career as Delivery and Business Unit Head, Global Retail and Corporate Banking Services and Global Data Services for Financial Technology company; Delivery Executive for Continental Europe and India in retail banking and capital markets; seasoned Account Executive in North America and Europe managing multiple banking customers. Consistently delivered industry-leading growth, producing quantum bottom-line performance. Global Technology Business Leader for a Big 5 IT service provider specialized in financial sector. Management Consultant for a Big 3 specialized in Banking and Insurance products.