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Ashish Mohanty Email Address


Job Title

Senior Vice President Service Delivery


CSS Corp is the global leader in technology support. Over 100 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for product and technical support services in its latest report.\r\n\r\nTechnology support is in our DNA. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of managing large and complex support ecosystems. From home devices, be it enterprise or consumer, data centers, applications and desktops, we have built our reputation on delivering stellar customer experiences. Because we are wired to support.\r\n\r\nTo create best-in-class support, we leverage insights from more than a billion transactions that serve as the foundation for our delivery model - the CSS Corp Active Delivery Framework. And to help our clients win in a disruptive marketplace of connected and converged technologies, we offer transformative support solutions that harness cloud, mobility, analytics and social media. Our R&D arm CSS Corp Innovation Labs accelerates this journey with IP, platforms and solutions that enable faster go-to-market.\r\n\r\nAs a strategic support partner, we are committed to nurturing long-term client relationships that are underscored by redefined cost structures, strong business outcomes, and unrivaled customer experiences.\r\n\r\nVision: To be the global leader in tech support to offer enhanced business value to our Clients\r\n\r\nMission: 100% Referenceable Customers\r\n\r\nValues: \r\n1. Open and transparent with high standards of professional and personal integrity\r\n2. Deliver enhanced value for customers and stakeholders\r\n3. Innovative and passionate about what we do\r\n4. Respect and creating opportunities for our multicultural workforce\r\n5. Socially responsible, responsive and active in our communities


Commercially savvy, strategic leader and innovator, with over 24 years’ experience directing contact center operations and high net worth service portfolios, proven success in achieving revenue, cost, productivity and in creating non-linear revenue. Highly acclaimed expertise in articulating competitive value, explore new business revenue streams, opportunities, and drive programs of strategic importance through consensus. Excellent record of accomplishment in conceptualizing and driving digital transformation and business automation programs for global clientele, innovator of sustainable digital support channels to maximize revenue and revitalize profit margins. Consistently exceeding performance and profitability goals through insightful revenue forecasting and innovative process improvements. Capable of catapulting contact center business growth and value by building Centers of Excellence, enabling high performance teams, and driving cultural change to impact bottom line results. Contact: ashish.mohanty70@gmail.com Mobile - 9840711600

Last University
Attended St Vincents Convent
Based in Bengaluru, Karnataka, India.

Other people working at Css:

Arjun UmeshSoftware Development Engineer II CORP Information Technology and Infrastructure Engineering
Vivian GomesSenior Vice President and Head Marketing and Inside Sales
Abhinay SinghSolutions Architect
Ahamed AmeezHuman Resources Business Partner
Nick Sharman*****@csscorp.com
Manish TandonFounder and Chief Executive Officer
Patrick BuonoSenior Account Executive
Bruno BiscegliaMobile Application Developer
Raj ParameswaranSenior Vice President, Business Head Global Account Management
Sunil Mittals*****@csscorp.com
Abdul JeelaniNetwork Specialist
Benedict ArokiasamyVice President
Jamie Braxtonj*****@csscorp.com
Christopher Friendc*****@csscorp.com
Suresh GuntukaVice President

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