Ian Black Email Address
@coventrybuildingsociety.co.uk
Head of Transformation
Coventry Building Society is a financial services company which specializes in savings accounts, mortgages, cash isas, and savings bonds.
A results oriented thought leader with significant experience in operational, strategic and transformational leadership. Passionate about people with a proven track record in delivering excellent results through balancing commercial ambitions, developing and aligning strategy and taking an engaging approach to meet the needs of colleagues, customers and stakeholders. Significant experience in Financial Services and Utilities sectors delivering step change improvements and profitability in both front and back office operations by creating new operating models and deploying innovative technologies and people strategies to deliver a great customer experience; operating at senior management and Board level. Expertise: Customer Service, Leadership, Employee Engagement, Transformational Change and Project Management.
Other people working at Coventry Building Society:
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