Director of Marketing Operations
CBTS provides end-to-end IT and communications solutions that allow mid-sized and enterprise businesses to improve operational efficiency, enable innovation, mitigate risk and reduce expenditures. From building enablement infrastructure, to deploying cloud services, to employing managed services, to offering top-notch technology consultants, CBTS is your technology partner to gain a competitive edge and deliver quality services.
A highly motivated and dedicated professional with extensive leadership experience and proven results in the areas of customer service, quality management, and process improvement. Interested in leadership positions in a call center environment. Specialties: Coaching, mentoring, leadership development, process design and improvement, call center management, talent acquisition, and customer service.
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