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Keith Talbot Email Address


Job Title

Director of Contact Center As A Service


CBTS provides end-to-end IT and communications solutions that allow mid-sized and enterprise businesses to improve operational efficiency, enable innovation, mitigate risk and reduce expenditures. From building enablement infrastructure, to deploying cloud services, to employing managed services, to offering top-notch technology consultants, CBTS is your technology partner to gain a competitive edge and deliver quality services.


As a member of IT Leadership and Enterprise Architecture teams, Keith is responsible for developing solutions to meet business needs. Keith has extensive technical and architectural knowledge; strong customer service skills and extensive experience dealing with team dynamics. Keith has been responsible for implementing technologies like VMware and Citrix; these have eliminated hardware systems, increased stability, lowered operational costs. Currently, Keith is working with solutions from Cubic, Cisco, SAP & Microsoft. Specialties: Converged Infrastructure, Server & Network Architecture, Public Transit Technologies, TOGAF, Virtualization, Telecommunications, Call Center Technologies, VoIP

Last University
Graduated from Stephen F. Austin State University

Other people working at CBTS:

Ryan MastVice President, Managed Services
Craig KathmanSenior Digital Strategist
Chris HayesSenior Talent Acquisition Sourcer
Jeff LackeyChief Operating Officer
Brian BricknerVice President of Business Sales, Cincinnati
Al EarlyVice President of Professional Services
Grey Hall BornemanDigital Brand Marketing Strategy and Customer Experience Framework
Anne HessC-Level Executive Assistant
Rock Hicks**********@cbts.net
Jeff LackeyChief Operating Officer
Tammy BurnsSenior Marketing Manager
Toni BurnsDirector of Marketing Operations
Heidi RalyeaVice President Telco Sales
Kay Stagaman DentSenior Product Marketing Manager Consulting
Anita SchneiderMarketing Manager Vendor Relationship
Michelle HallDirector Partner Strategy
Michael Grogan**********@cbts.net
Deborah WheelerSenior Vice President US Sales and Global Programs

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