Vikie Spulak Email Address

Chief Client Officer

Complexity in our healthcare system is standing in the way of people accessing care they need. It's also driving crippling costs. We utilize our deep expertise in influencing consumer behavior to drive better healthcare decisions, increase quality and decrease costs. Our team is proud to open new paths to health for millions of people each year as we guide them to be more informed about their healthcare options, more engaged in their wellness, and more educated about healthcare costs they may face. Our Personalized Health Advocacy solutions - delivered by their registered nurses and health advocates - offer individualized, multi-channel interactions across high impact focus areas such as emergency room (ER) avoidance, closing gaps in care, readmission avoidance, medication adherence, Health Risk Assessment (HRA) completion and more.

A seasoned executive with over 25 years of experience in client services, business development, consumer engagement and operations, Vikie Spulak leads the aggressively growing company in its mission to transform healthcare by addressing the critical issues of cost, quality and access. An equally creative and critical thinker, Vikie develops strategic initiatives and key business relationships to support the company’s growth and strengthen its market position as a leading provider of consumer engagement and care management solutions to the nation's top healthcare organizations. Recognizing a seismic opportunity to elevate America’s healthcare system, Vikie joined forces with Carenet CEO John Erwin in 2005 to assemble a powerhouse leadership team dedicated to making the healthcare experience more personalized, efficient, results-driven and an overall better value for all stakeholders. In 17 years, Carenet has evolved from 20 people juggling many roles to an award-winning company with more than 250 client partners, record revenue growth, and a 96 percent client satisfaction rate.