Customer Success Manager, Global Accounts
BrightEdge is the leading SEO and content performance marketing platform, helping more than 1,300 customers generate more organic traffic. BrightEdge is based in San Mateo, CA with offices in New York, Seattle, Chicago, Cleveland, Tokyo, Sydney, and London. Contact us for an SEO demo today.
Creative and innovative customer success expert who thrives when challenged and continuously exceeds expectations. With over 12 years of SaaS, customer success, and digital marketing experience, I strive to learn, identify opportunities, and develop all aspects of the partnership. From the first stages of onboarding to earning Trusted Advisor status, I’m an efficient, authentic, and passionate advocate for the client, the product and driving value. When I’m not accelerating my clients’ return on investment, I enjoy performing backup vocals and tambourine in my L.A.-based alternative rock band, Yony, as well as exploring SoCal with my husband and our 10-year-old pit bull rescue, Gracie.
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