Customer Success Advisory Board
Blackbaud, Inc. provides nonprofit management solutions, fundraising software, prospect research, fund accounting, school administration, ticketing and more.
Award-winning Customer Success leader, proficient at leading 500+ person global teams. Leader of multiple Customer Success disciplines, including Customer Success Management, Customer Onboarding, Customer Enablement, Learning and Educational, Digital Engagement, and traditional Customer Support. Heavily focused on SaaS/PaaS/XaaS over the past 20 years, with leadership roles in Technical Account Management, Educational Services, Customer Support and, of course, Customer Success. Personal time: Aspiring home cook. Reluctant 10k runner. Long-suffering Dallas Cowboys fan. And always first and foremost, a #girldad.
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