Tom Spencer Email Address
@aviva.com
Head of Customer Analytics
Aviva Corporate Website
Passionate, motivated general manager and client solutions leader, combining a technical retail analytics background with the commercial ability to grow business and client profit. I influence and collaborate with C-level client partners to drive their sales and customer loyalty through data science, customer insights and solutions. Specialties: analysis, big data, client leadership, consultancy, CRM, customer insight, customer science, data, data mining, data science, customer analysis, customer loyalty, general management, grocery, electrical, loyalty schemes, loyalty card, customer segmentation, retail, solutions, brand, SAS, SQL, FMCG, CPG, Tesco, Clubcard, Homeplus, Samsung Tesco, media and mailing analysis, statistical modelling
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