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Tom Spencer Email Address


Job Title

Head of Customer Analytics


Aviva Corporate Website


Passionate, motivated general manager and client solutions leader, combining a technical retail analytics background with the commercial ability to grow business and client profit. I influence and collaborate with C-level client partners to drive their sales and customer loyalty through data science, customer insights and solutions. Specialties: analysis, big data, client leadership, consultancy, CRM, customer insight, customer science, data, data mining, data science, customer analysis, customer loyalty, general management, grocery, electrical, loyalty schemes, loyalty card, customer segmentation, retail, solutions, brand, SAS, SQL, FMCG, CPG, Tesco, Clubcard, Homeplus, Samsung Tesco, media and mailing analysis, statistical modelling

Is based in Saint Albans.

Other people working at Aviva:

Paul BrandrethHead of Change and Transformation
Arlene Cairnsa*****@aviva.com
Jeremy Paulusj*****@aviva.com
Joyce Englandj*****@aviva.com
Anthony Dalya*****@aviva.com
Orlando MacHadoo*****@aviva.com
Christina Stewartc*****@aviva.com
Pete MarsdenDigital Chief Information Officer
Paul HeybourneTelco and XBOX All Access Category Lead
Andrew BremChief Commercial Officer
Chris PayneNon Executive Director
Phil BaylesChief Sales and Marketing Officer

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