Chief Technology Officer and General Manager -- Emerging Products and Technology
Avaya - Networking business
A senior professional with demonstrated ability to identify business issues, then lead technology/business teams to create and productize practical, innovative solutions. An effective communicator with technical, business, and analyst audiences. Experienced in patent and intellectual property protection processes--54 granted patents. SKILLS: Strong background in consumer technology, video and social media customer service, customer service analytics, SIP, WebRTC, acoustics, and speech recognition. Skilled in management of multi-location teams in the U.S., UK, Argentina, Brazil, and India. In-depth knowledge of patent application and prosecution process. Well-reviewed public speaker.
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