Chief Customer Officer
AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed, cloud-connected, digital enterprise. With AppNeta, IT and Network Ops teams can assure continuous and exceptional delivery of business-critical applications
Executive leader in SaaS customer success, pre-sales engineering, and post-sale customer value delivery. Hands-on SaaS growth leader accomplished in exceeding quotas, increasing retention and building high performance pre-sales, customer success, and customer value delivery teams. Influential, decisive communicator offering diverse sales approaches to deliver consultation to customers, translate complex concepts into simple terms and articulate value propositions during presentations and product demonstrations. Insightful team builder experienced in simplifying complex sales processes and resolving difficult customer situations. Forward-thinking, decisive leader offering demonstrated willingness and ability in learning and applying the benefits of emerging technologies, quickly. Specialties: Enterprise Customer Success Management • Board Presentations • Developing Solutions to Value Delivery • Technology Presentations & Demonstrations • Diagnostic Selling • Executive Relationships • Building Effective Customer Success, Pre-Sales and Outbound Prospecting Teams • Conflict & Problem Resolution • Startup Experience • Consultative Sales • Force Management Command of the Sale & Message
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