Head of Customer and Broker Experience
Aldermore Bank provides high interest savings accounts to personal savers & business banking services & finance solutions to SME businesses.
I am a commercially focused senior marketing manager with over 15 years of experience in the financial services sector. I have extensive experience of developing compelling customer propositions, leading the development and delivery of strategic marketing campaigns, and of designing and delivering customer change programs. Having spent many years in partnership businesses I am a confident communicator, relationship builder and team player who is adept at getting the best out of the people I work with. Specialties: Marketing strategy; Proposition development; Customer segmentation; Insight, Analytics and NPS; Digital marketing and direct response; Agency and budget management; Team leadership and development.
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