Director, Provincial Technology Services
Alberta Health Services is the single health authority for the Canadian province of Alberta.
Wealth of experience in aligning IT solutions with critical business requirements Accomplished professional with track record for applying IT principles and best practices to delivery of technology services in support of business operations, strategies, and long-range planning. Adept at building strong cross-functional technical teams that exceed needs of range of customer bases. Collaborative communicator with ability to develop productive, trustful relationships with critical stakeholder groups. Strong analytic and problem solving abilities, highly knowledgeable in current industry trends and technology related to IT service management (ITSM). Considerable experience within healthcare environments, but with background well suited to variety of sectors. HIGHLIGHTS OF EXPERTISE •Strategic Planning / Tactical Execution •ITIL Service Management Expertise •Process Improvement / Change Management •Team Building / Leadership •Full Life Cycle Project Management •Business-driven Technology Solutions •Talent Identification / Development •Problem Solving / Incident Resolution •Customer Service / Support •Performance Indicators / Metrics
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