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Eric Cluzel Email Address


Job Title

Head of Airbus People Care and Employee Experience Products


Welcome to Airbus' global website. We are a worldwide leader in aeronautics, space and related services: We make it fly.


Management of transnational change and transformation. - Common ways of working definition based on ITIL - Transversal change management - Cost drivers definition for services - Continuous Improvement Plan management Experienced in Externalisation Management. - Call for tender, Provider selection, Transition, subcontracting management. - Service Level Management. Experienced in IT Service Management Certification - March 2007 - ITIL V2 Foundation Certificate in IT Service Management Service manager Training in 2009 (Service Delivery and Service Support V2) Management of large architectures. 20 years of experience. - Service Delivery - Service Support - Capacity management Budget management. (Budget follow-up, Forecasts, Financial reports) Relations with the "Université Paul Sabatier". (Conférences, Conseil de perfectionnement, Projects tuteurés, stagiaires) MER - Management de l'Entreprise en Réseau. http://www.iup-mer.fr/partenaires-514.html Specialties: Information Technologie, Maintenance, Outsourcing, Externalization, Collaboration, Organisations management, Organisations network, Methods and Tools, Change management

Last University
Attended Université Paul Sabatier (Toulouse III)
Based in Paris, France.

Other people working at Airbus:

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Marie CaujolleMedia Relations Manager
Martin AgüeraHead of Corporate Media Relations
Andrew Vilkas Cpa CmaChief Financial Officer
Didier BaderCollaboration Service Operation Manager
Arnaud RaffrayVice President Human Resources Transformation and Digital
Frederic SutterDigital Transformation Program Director
Thierry ChaputHead of Information Technology Infrastructure Procurement
Dominique BoscherCustomer Facing Architect
Laurent FradinDigital Transformation Leader
Adriana Pitaa*****@airbus.com

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