Head of Airbus People Care and Employee Experience Products
Welcome to Airbus' global website. We are a worldwide leader in aeronautics, space and related services: We make it fly.
Management of transnational change and transformation. - Common ways of working definition based on ITIL - Transversal change management - Cost drivers definition for services - Continuous Improvement Plan management Experienced in Externalisation Management. - Call for tender, Provider selection, Transition, subcontracting management. - Service Level Management. Experienced in IT Service Management Certification - March 2007 - ITIL V2 Foundation Certificate in IT Service Management Service manager Training in 2009 (Service Delivery and Service Support V2) Management of large architectures. 20 years of experience. - Service Delivery - Service Support - Capacity management Budget management. (Budget follow-up, Forecasts, Financial reports) Relations with the "Université Paul Sabatier". (Conférences, Conseil de perfectionnement, Projects tuteurés, stagiaires) MER - Management de l'Entreprise en Réseau. http://www.iup-mer.fr/partenaires-514.html Specialties: Information Technologie, Maintenance, Outsourcing, Externalization, Collaboration, Organisations management, Organisations network, Methods and Tools, Change management