Vice President, Senior Omni-Channel Journey Manager
Fifth Third Bank is a financial service company which provides personal banking solutions like consumer lending,Investment Advises,Insurance services and other financial services.
Successful client-centric, cross-disciplined customer experience leader. I leverage my 20+ years’ experience in banking, customer journey management, innovative survey design, research facilitation, product development, project management and IT systems experience to identify opportunities and lead teams to drive best in class experiences.
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