Matthew Bertrand Email Address

Vice President of National Sales

WellCare Health Plans Inc. is an American health insurance company that focuses on providing government-sponsored managed care services through medicare advantage and medicare prescription drug plans.

Managed Care | Sales Leadership | Operational Excellence | Talent Development Extensive experience in managed care (Medicare Advantage and Medicaid programs) with specific expertise in sales targets, provider engagement, community-based organizations, member engagement, and management of multiple teams. Recognized for skill and effectiveness in leveraging relationships and motivating teams to optimize performance and outcomes and deliver exceptional results. •Operational Excellence •New Product Innovation •Turnarounds/Repositioning •Leadership Effectiveness •Talent Development OPERATIONAL EXCELLENCE Led multiple sales teams and channels to exceed membership targets for New York by enhancing product portfolio and building out a broker channel. Achieved 183,000 net membership versus target of 164,000. NEW PRODUCT INNOVATION Introduced and implemented new product offerings in multiple states for the 2021 annual enrollment period that increased YOY growth for Northeast Region. Achieved 181% of target – actuals were 24,400 versus target of 13,500. TURNAROUNDS/REPOSITIONING Led state turnarounds in New Hampshire and New Jersey to increase growth and market share. Worked with multiple internal teams to enhance network and marketing plans. Increased broker sales channels to 85 new brokers for New Hampshire and 61 for New Jersey. LEADERSHIP EFFECTIVENESS Consistently scored in the 94% range YOY on multiple leadership qualities rated in annual associate surveys completed by 260 direct reports and their direct reports between 2016 and 2021. The industry and company average ranged between 78%-82%. TALENT DEVELOPMENT Built-out diverse sales teams in downstate NY (Asian, South Asian, Hispanic, Korean) to support the population and provider groups we were serving. All teams have consistently exceeded their monthly targets, averaging 135% of target.