Senior Vice President and Head of Commercial Management and Customer Experience at Verizon Enterprise Solutions
In today s rapidly transforming environment, we design, build, and operate the networks, information systems, and mobile technologies that help businesses and governments around the globe expand reach, increase productivity, improve agility, and maintain longevity.
My career spans over 30+ years at Verizon leading sales, marketing, engineering, product and strategic planning teams, both in the U.S. and abroad, driving transformation and motivating individuals to achieve best-in-class business results. I have extensive experience helping organizations assess, design and implement technology, with a focus on improving their business processes to drive growth. I have utilized my knowledge of the industry and competitive landscape to shape and drive long-term differentiated strategies across our business and with our customers.As a leader, I emphasize performance based management, fostering a culture of continuous improvement and process rigor. We celebrate success and learn from best practices. I have a proven track record of establishing excellent relationships at all organizational levels, identifying & developing top talent and delivering results with real business impact.A graduate in Mechanical Engineering from the University of Rochester, I also hold a Master of Business Administration (MBA) degree from Fordham University.Opinions expressed are solely my own and do not express the views or opinions of my employer.Feel free to reach out to discuss CX, marketing and commercial pricing challenges.
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