Global PMO and Sales and Service Delivery and Client Success and Relationship Management and Customer Advocate and Help Desk Manager
Full-service commercial real estate firm adding value for owners and occupiers through Agency Leasing, Tenant Advisory, Management, Capital Markets and Sustainability services.
An accomplished Sales, Enterprise, Senior IT manager specializing in project management with extensive expertise in large-scale/complex technology solutions, global program management, program implementation, roll-outs, and P&L management. Additional capabilities in staffing, process improvement, field service and compliance. Leverages strong communication and organizational skills to ensure workforce efficiency and the maximization of resources. A forward-thinking and goal-oriented top-performer with a longstanding history of leading an organization to redefine expectations. Proven ability to effectively manage individuals and groups, plan and prioritize tasks, and manage multiple simultaneous efforts to successful and timely conclusion in fast-moving enterprise environments. Specialties: ITIL v3 Foundation, IT Strategy & Execution, Process Improvements, Problem Solving, Teambuilding & Leadership, Infrastructure Management, Field Service Management, Relationship Management, Systems Analysis, Performance Improvement, Communication / Presentation, IT Product and Service Sales, Global Program Management, Call Center Management.
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