Chief Executive Officer Toyota Connected and Chief Digital Officer and Executive Vice President Toyota Motors North America and Independent Board Member Signet Jewelers
Toyota Motor Sales, U.S.A., Inc. a wholly owned subsidiary of Toyota Motor Corporation. We and our affiliated companies employ more than 31,000 in the United States, and our Lexus and Toyota dealers and suppliers employ an additional 160,000 persons.
Zack Hicks is Chief Executive Officer and President of Toyota Connected and Senior VIce President & Chief Digital Officer of Toyota Motor North America (TMNA). As founder, CEO and President of Toyota Connected, he leads global efforts re-inventing the way we think about mobility. By developing solutions that excite our customers and anticipate their needs by leveraging advanced technologies including AI and ML, Zack is a proven leader delivering innovative and contextualized mobility services. In his CDO role, Hicks leads Digital Transformation and Mobility for Toyota’s North American operations focusing on new forms of mobility, connectivity services, over-the-air upgrades and enabling future mobility opportunities. He leads the following divisions: - Information Technology - Connected Technology (in-vehicle, telematics, HW and SW, cloud, Navi) - Mobility (shared, new business, human support robotics) - Toyota Connected (AI, ML, platforms) In 2019 Hicks was named an inductee to the CIO Hall of Fame, an honor CIO Magazine bestows to IT executives who have had a significant impact on the profession. In addition, he was named one of Dallas Business Journal’s “Most Admired CEOs of 2018,” and received the “2018 Leadership Excellence Award” from the Association for Information Systems. Hicks received the “Innovator of Year” award from D-CEO magazine in 2016, and he and TMNA are multiple recipients of the CIO 100 award – which honors organizations, their IT leaders and teams for driving business value and growth through digital innovation. He also was named one of the top 10 Global Breakaway CIO Leaders by Evanta/CIO Leadership Network and a Premier 100 IT Leader by Computerworld. In October 2018, Hicks was appointed to the board of directors of Signet Jewelers Limited, the world’s largest retailer of diamond jewelry. He also is an active member of the CIO Strategy Exchange and the Corporate Executive Board for Chief Information Officers, as well as the board of trustees for Greenhill School (Addison, TX), and is a former board member of The Trevor Project. Hicks graduated from Pepperdine University with a bachelor’s degree in business management and a master’s degree in Business Administration in business and technology from the University of California at Irvine. He received Pepperdine’s Distinguished Alumnus Award at the Graziadio School of Business and Management
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