Kevin Campbell Email Address

Interim Head of Service Management

Tokio Marine Kiln is a leading international provider of specialist and corporate insurance for clients within the Lloyd’s Company markets.

A senior Programme, IT, Governance, Testing, Data and Marketing Manager with comprehensive experience of managing all aspects of large scale data, marketing, testing, programme and IT services, including end to end change projects from inception to delivery, sourcing, researching, designing and developing best practice and IT / Governance / Testing / Data / Marketing strategies delivering against business targets. Talented at managing internal and external vendors multi-skilled teams with £multi-million operating budgets. Commercially astute, with an in depth understanding of the use of technology solutions to deliver competitive advantage in areas such as income generation, customer service, complaint handling and back end operations. A collaborative team builder and inspiring leader who is adept at staying ahead of the game, used to using the latest tools, techniques and methods to achieve success in competitive and high performance environments. Capable of simplifying complex technology issues, communications and managing relationship effectively with people at all levels and job functions and delivering highly innovative solutions and technology, in complex and time sensitive situations.Specialties: IT Service ManagementIT StrategyQuality Assurance FrameworkTesting StrategyData StrategyMarketing StrategyChange Management FrameworkCompliance ManagementBusiness Process MappingPrince IINegotiationTechnology and business process related change managementInternal & External Relationship Management Business / Product Development / IT & Data servicesProviding actionable Insight through developing Business Intelligence and Management Information SystemsBudgeting and Forecasting