Grant Freeman Email Address

Chief Customer Officer

Dex Media provides software to help local businesses run and grow. CRM, Text and Email Marketing, Social Media, Websites and more. Get Started with Thryv!

I have 16 years of sales, sales training & sales leadership experience in the fields of local business automation & advertising / marketing - primarily focused on Digital Solutions. I have been leading sales teams since 2003 and since 2006 leading major metro markets and regions with multiple offices. Currently I am charged with overseeing the Training and Recruiting divisions for Dex Media, ensuring that we hire industry leading talent & that all of our Media Consultants have the tools & knowledge to deliver excellent service to our roughly 400,000 clients. The elite digital team that oversee is built with best in class specialists across the nation, charged with ensuring the adoption and sales of our digital product offerings. Throughout the course of my career I have been involved in building & leading sales forces in turnaround markets, start up markets and stable markets alike, focused on taking a client centric approach while helping the people I work with achieve their goals. Specialties: Documented Success in: Local Business Automation / Strategic Planning / Deployment Strategies / Struggling Market Turnarounds / New Market Launches / Compensation Development / Field Sales Management/ Public Speaking / All Facets Digital Marketing / Training curriculum development / Recruiting Program Development Comprehensive knowledge of cloud based digital business management software and marketing tools for local businesses, including: Responsive Website Creation, email / text marketing & notifications, reputation & Listings mgmt, CRM, Search Engine Optimization, IYP advertising, SEM, Social Media Management, Online Display, Mobile Marketing, and Payment Services / Ecommerce.