Marjorie Webb Email Address

Content and Training Manager

Helps clients move to an optimized IT service delivery model by accelerating their transformation from a builder of components to a broker of services.

It’s a competitive world and only the best thrive. You may be the best at what you do, but do your documents communicate that? Do they present you as a company that Fortune 500 companies want to do business with? Or are they riddled with errors, looking as if produced in a grade school, with vague, unclear writing that asks to be misunderstood? Successful professional documents require well-written content, polished appearance, and an absence of errors—produced in a tight timeframe. This does not happen by accident or by employees with other core skills. The answer? A technical communicator. As a technical communicator, I write, edit, develop layouts and templates, ensure consistent application of corporate branding, apply quality control, oversee document production, and maintain the document library. I also provide project management, making sure every “I” is dotted and “T” crossed, while meeting all the deadlines. Types of documents include: Customer-deliverable: SOWs, proposals, and RFP/RFIs; assessment and technical documentation; PowerPoint presentations; project status reports Marketing/sales: sell sheets, case studies, white papers Internal support: training presentations; system user manuals; policy and procedure manuals Specialties: Organizing information into coherent, understandable documents ("bringing order out of chaos") Technical editing; presentation creation and production; layout artist; Microsoft Office expert; quality control