Director Program Delivery
Synechron, one of the fastest-growing digital, business consulting & technology services providers firm based in New York.
Experienced Leader in Delivery and Program Management. Executed multi year, multi million $$ engagements for Delivery and Digital Transformation from the Conception to Benefit Realization. Salesforce certified. PMI certified Project Management Professional ( PMP), Certified Scrum Master(CSM). Led Portfolio Management team for global locations and complex multi vendor programs with projects budget in multi Million Dollars and portfolio size of $20+ Million. 18+ years of diverse experience in managing and developing teams to develop and support software solutions for business problem areas in domains of CRM implementation, Finance, Credit Card, Healthcare, Insurance, Retail, Digital and Loyalty Management. Delivered highly complex business needs for global clients and in the process gained experience in following roles. • Program Management Leadership • Technical Program Management •Scrum Master/ Release Train Engineer driving Delivery Transformation •Client Engagement with targeted revenue increase •Salesforce Solution Architect •Delivery Management •Process Improvement with tracking on individual and portfolio level enhancements •Software Development Management •Strategic Planning •Robotic Process Automation
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