Michelle Sugarman Email Address

Enterprise Resource Planning Manager and Project Manager

We're a customer engagement business process outsourcing company. We deliver deeper relationships through better customer insights and interactions.

A top-performing Enterprise Resource Director credited with 18+ years of increasing responsibilities combining management of HR/Payroll, Human Resources ecosystem solutions and data management. Leading in strategic innovations and solutioning more effective technology while integrating and revolutionizing Operations business processes. Strong expertise in unifying company standards through accountability using meaningful metrics that help drive engagement and forward-thinking decision making. Highly accomplished in the ability to build and maintain relationships at all levels inside and outside of the company. Core Competencies Include: Human Capital Management and implementations/conversions Payroll Management and implementations Regulatory Compliance Develop cost reduction programs for increased profitability Strategic HR Planning to help reduce unnecessary spend Leadership Coaching and Counseling Health and Welfare Plan Management Employee Relations/Conflict Resolution Restructure integrated processes for optimal effectiveness