Customer Relationship Managing Director and Warranty Manager
Starr Companies is a global insurance and financial services organization providing innovative risk management solutions.
CLIENT, ACCOUNT and CUSTOMER RELATIONSHIP PROFESSIONAL with extensive insurance experience in business development and account relationship management. Specializing in Connecting-the-Dots for and with internal resources, external business stakeholders and opportunity prospects. A clear and strategic thinker that uses a combination of relationship management technology tools and common sense applications to accomplish tactical objectives and strategic goals. Insurance specialties include commercial casualty and personal lines insurance marketing, Customer Relationship Management (CRM) technology administration, product distribution, claim resolution of high exposure litigation and Warranty management. New York Property & Casualty Broker/Agent licensed. Cooperative president and board member responsible for managing both tactical and strategic direction association. Direct handling of all business relationships including accounting, treasury, legal, property and vendor functions. * Experienced in building and nurturing internal and external Account and Client Relationships. * Successful history of developing affinity and business product distribution ventures. * Entrepreneurial approach to enterprise-wide, “balance-of-trade” marketing for fortune 500 firm. * Managed, negotiated and settled all facets of large “long-tail” claims exposures for major carrier. * Customer Relationship Management (CRM) administrator with training and reporting expertise. * Business development coordinator and liaison for multi-product insurance marketing programs. * Warranty manager with focus on system and claim auditing, financial and contract review. HowardSRudolph@gmail.com
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