Neelesh Bhoola Email Address

Head of Support Operations

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Over 15 years of ICT experience 8+ years focused on Unified Communications and Video Conferencing environments delivering consulting, integration and managed services solutions to a broad spectrum of organisations Enterprise, SME, Public Sector and Fortune 500 A strong leader, with experience of developing and managing high performing teams, whilst gaining commitment and effectively driving organisational change. A highly capable team member, with the proven ability to deliver greater shareholder value through offering innovative vision, strategic contribution and clarity via robust technical management. I have a strong background in building ‘key’ relationships at a senior management level. These experiences are driven from having been directly involved in customer facing and demand generation activities. I have ‘honed’ a pragmatic and needs based sales approach, where I am able to leverage my technical and commercial background to successfully meet customer requirements. I have helped to develop a focused approach on selling and positioning the managed services concept to various customers. This is backed up by a sound understanding in both the product and services lifecycle methodology, with ITIL being the core capability I have built upon. Having a combination of technical, sales and commercial skills in the converged communications market is somewhat of a niche skill & specialisation, which is generating significant demand in a growing market segment.