Vincent Tong Email Address

Regional Operations Manager

Starhome Mach is a telecommunication company which specializes in data clearing, network traffic optimization, financial clearing, fraud management.

•Result oriented telecommunications professional with more than 10 years of regional experience in various sectors of the industry covering international roaming, value added services, GSM related technologies and VoIP. •More than 8 years of experience in customer support, operations management and project management in handling mission critical systems and managing regional telecommunications operators. •More than 4 years of experience in pre-sales, consultations and products management in requirements analysis, design specifications, solutions design. •Experienced technical presenter with ability to identify and presenting selling points to targeted audience both in technical and business aspects. •Experienced manager with motivational management style to build and retain highly motivated technical team. Specialties: •Customer support •Pre-sales and consultations •RFI, RFP, RFQ processes •Requirements analysis •Design specifications •Test plans and UAT •Project management •Training •Operations management Technical skill: •SS7 (ISUP, CAMEL, SCCP) •VoIP (SIP) •GSMA TD.57, TD.35, TD.77 etc. •SIGTRAN •TCP/IP •SMPP •Databases (Oracle, MySQL, Informix SQL) •UNIX/Linux •Cisco IOS