Senior Manager Technical Account Management and Support
Starhome Mach is a telecommunication company which specializes in data clearing, network traffic optimization, financial clearing, fraud management.
8+ Years of Managerial experience covering functional areas of Service Desk, Service Delivery, Operations and Support. Organisational competence and expertise in Frontline Customer Support, Customer & Service Implementation, Service Level Management, Technical Account Management, Project Management, Product Management, Incident Management, Offshore Transitions, Quality Assurance, UAT & Post-Sales Support. Specialization in Operations Management. ITIL foundation certified.
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