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Hillary Jurgensen Email Address


Job Title

Director of Customer Relations

Spirit Airlines

Spirit Airlines is an ultra low-cost, low-fare airline based in Fort Lauderdale


Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products and services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Designed, developed and implemented marketing and sales campaigns, fundraisers, employee incentive programs and contests. Evaluated target markets and proposed marketing strategies. Managed all phases of direct mail projects, monitored production teams, recruited and guided vendors, oversaw print operations and coordinated mailing process. Communications and Media -- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. Promoted products and services; generated leads and initiated sales. Established and improved client communications; maintained ongoing relationships. Conducted surveys and analyzed results. Coordinated, planned and contributed at trade shows and special events. Served as both representative and as liaison. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and coordination of people and resources. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Addressed customer inquiries, interpreted and delivered information, proposed suggestions, provided guidance, identified, investigated and negotiated conflicts. Specialties: Strategic Market Planning New Product Launch Market Identification/Penetration Promotional Campaigns Advertising Campaigns Ad Layout/Design Budget and media planning advertising management business development online advertising e-commerce marketing communication brand management customer segmentation expo presentations website management

Last University
Attended Full Sail University
Is based in Miami/Fort Lauderdale.

Other people working at Spirit Airlines:

Denise MasellaExecutive Assistant to President and Chief Executive Officer
Trevor HadickDirector, Performance Marketing
Felix SantosTreasurer
James NolinSenior Director Information Technology Operations, Information Technology Security and CISO
Miriam MedinaAccountant
John BendoraitisChief Operating Officer
Sandi Fagenbaums*****@spirit.com
Edward KaytonSenior Director of Human Resources and Talent Development
Andrew CaseNetOps Engineer
Alex RodriguezLead Information Technology Quality Assurance Analyst
Leo DiazBusiness and Benefits Analyst, Human Resources Division FP and A
Rocky Blantonr*****@spirit.com
Daisy VazSenior Payroll Analyst
Rachel VargasWarranty Administrator
Kricia TrujilloBuyer- Technical Purchasing
Lanny BallardNetwork Engineer
Sapana PatelSenior Director, Solution Delivery and Architecture
Mohit KalraSenior Manager, Information Security
Heather HarveySports Photographer
Ted Christiet*****@spirit.com
Matt KleinExecutive Vice President and Chief Commercial Officer
Sagi VargheseSenior Director Information Technology Services
Yula Rhoney*****@spirit.com
Lania RittenhouseVice President, Guest Experience and Brand

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