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Dana Barat Jr. Email Address


Job Title

Director CX Support Operations


Sonos is the wireless HiFi system that allows you to access all the music on earth, in every room, wirelessly.


➥ With a leadership focus on driving sustainable growth for optimal customer experiences, I am focused on building high performing teams and territories that exceed performance plans. Additionally, I am valued as an adaptable, committed, and effective leader and recognized for the capacity to communicate a clear, strategic growth vision based on the voice of the customer and build, train, and coach both veteran and junior team members. ➥ I look to consistently improve customer engagement with new products and services by building roadmaps for a seamless onboarding experience that reduces customer effort. I also bring the demonstrated capacity to build, mentor, develop and lead high-performance teams, creating a collaborative culture that values individual skills, inspires confidence, and empowers members to deliver exceptional results. ➥ I view customers as the heart of any organization and look to incorporate their point of view into product, service, integration, and training efforts. ➥ I have a successful track record of building programs from the ground up to realize new heights of customer satisfaction, revenue performance, and market growth. ► Areas of Expertise ◄ ➥ Customer Experience Management ➥ Team Building & Leadership ➥ Operational Excellence ➥ Business Growth & Expansion ➥ Stakeholder Relations ➥ Staff Training & Development ➥ Brand & Product Positioning ➥ Strategic Planning & Execution ➥ Relationship Building ➥ Customer Segmentation & Personalization ➥ New Product Positioning ➥ Market Growth ➥ Relationship Building ➥ Cross-functional Collaboration

Last University
Went to St. Cloud State University
Is based in Santa Barbara.

Other people working at Sonos:

Allen MaskChief of Staff
Chris PutmanDirector Software Build and Release
Shannon LafosseTalent Partner
Craig ShelburneCo-Founder, Sonos, Inc
Russell DoughertyVice President of Commercial Growth
Brad BarrishVice President of Customer Experience
Matthew YanchekSoftware Engineer
Molly MorrisonAssociate Campaign Manager
Sarita BhattVice President Marketing
Sai U.Platform Software Performance Engineer in Test
Michael GiannettoSenior Advisor
Hilary CoxDirector, Global Talent Acquisition
Patrick SpenceChief Commercial Officer
Wei YangAudio, Mechanical, Material, Technology Expert
Leah Psimerl*****@sonos.com
Rick HulfordVice President and General Manager Americas
Kiz RichterProgram Coordinator
Anna FraserChief People Officer
Neil GriffithsSenior Director, User Experience
Michael GroeningerVice President, Corporate Finance
Dmitri SiegelVice President, General Manager Sonos Radio
Ryan RichardsDirector, Global Product Marketing

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