Manager
San Diego County Credit Union is San Diego's largest locally-owned financial institution serving San Diego, Riverside and Orange counties. SDCCU has assets of $7.7 billion, over 333,000 customers, 40 convenient branch locations and 30,000 surcharge-FREE ATMs. SDCCU provides breakthrough banking products that meet the demands of today's lifestyle and delivers banking services that save customers money. SDCCU is leading the way, offering FREE Checking with eStatements, SDCCU Mobile Deposit, mortgage loans, auto loans, Visa credit cards and business banking services.
I'm deeply passionate for product, combined with technology sophistication, business savvy, customer empathy, credible and effective C-level advisor. My strengths are with: •Leading cross-functional teams as a unified team to achieve business goals •Effectively strategize and prioritize multiple critical projects to align results with business objectives •Experienced at managing product, technology roadmap for omni-digital banking and eCommerce solutions •Experienced with product discovery, design sprints, feasibility study through prototyping and delivery. •Expert in building future ready self-service processes using design thinking, tools, establishing usage metrics for operational savings •Proven ability to design and implement unique, highly successful integrated marketing campaigns •Skilled in recruiting right talent, setting up software development teams, providing technology solutions for organizational goals I specialize in: Product Development, Technical Product Management, Program Management, Design Thinking and Design Sprints, Building agile software development teams, Customer Experience, User Experience (UI/UX), Content Management Systems (CMS), Growth Marketing, Marketing Automation, Continuous Integration/Continuous Development (CI/CD), Artificial Intelligence and Machine Learning (AI/ML)
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