Head of Accounts Payable EMEA
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Substantial experience in the people and process management of Customer Contact Centre teams and Outbound Telephone Sales Units to enable them to achieve demanding targets in a flexible, organised and effective way. Significant experience in project management and change management. Passionate about excellent customer experience and is able to reflect service offer against customer perception and is often the instigator of "just imagine this if you were the customer" type discussions. A leadership style that promotes a fun and professional workplace. A very capable motivator communicator and influencer, who can easily translate business goals into meaningful and relevant actions for people at all levels.
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