Group Product and Customer Success Director
Reward Gateway is an internet company that operates as an Employee Engagement Platform.
Visionary operations director with extensive top-level operational and ecommerce experience across a number of international large-scale industry leading businesses. A groundbreaking commercial leader and business improvement specialist with a proven track record of managing and improving large and diverse operational and digital management processes, increasing business productivity and quality, digital transformation projects, ecommerce revenue generation, supply chain operations, cost reduction and transformation of underachieving operations into profitable business units. Extensive experience in leading, managing and implementing large-scale digital management projects within a complex operational environment. Experienced in strategic analysis and identification of industry trends and implementation if new business initiatives. Internationally experienced across a number of industries, a results driven team motivator with outstanding communication skills, who leads by example and engenders trust at all levels. A strong track record of problem solving, customer evaluation, brand evaluation and evolution, pricing strategy and excellent commercial understanding and analytical skills which have been used across a variety of industries and businesses to identify and improve business performance. Specialties: Operational PerspectiveDigital TransformationEcommerceLogistics and Supply-ChainLean ManagementFailure IdentificationSix-Sigma InitiativesContinuous ImprovementFinancial / Budget Control Performance Management Talent Development / TrainingCultural / Behavioural ChangeStakeholder ManagementPolicy ImplementationStreamlining OperationsAcquisition IntegrationCost Reduction / ImprovementStrategy Development
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