Chief Customer Officer
In 2004, the Korea Foreign Schools Foundation (KSFS) was established with the approval of the Ministry of Commerce Industry and Energy (MOCIE) to establish, operate, manage and administrate the Yongsan International School Seoul (YISS), a new international school in Hannam Dong. According to the KFSF, "the mission was to establish a renowned, world class educational institution for the children of foreign investors in Korea in efforts to stimulate foreign direct investment which will be mutually beneficial to both the Korean economy and the foreign investors as well". The KFSF is a non-profit organization made up of representatives from Korean and foreign business organizations and government agencies that is tasked with improving the living conditions for foreigners in Korea through the construction of international campuses. The operator selected by KFSF in 2006 was formerly the International Christian School which had been operation in Korea since 1990 and had nearly 500 students. YISS has maintained a curriculum and climate which reflects Christian values; however, after being selected by KFSF, the school offered parents a choice between a secular or non-secular curriculum. Since its inception in 2006, YISS has doubled in size, increased it AP course offerings, and expanded many other programs. The KFSF has remained active in the school by providing continued support, guidance, and scholarships. Each year KFSF presents scholarships of over 14,000,000 won to graduates of YISS. YISS is accredited by both the Western Association of Schools and Colleges and the Association of Christian Schools International.
My passion is to help organizations realize how technology can help them deliver to their key business imperatives. I develop a strong trusted relationship with customers to help them clearly understand how technology solutions relate to business value. I am a proven Enterprise software Executive with a long, successful track record in building, developing and leading highly skilled teams in Customer Success, Pre-Sales Consulting, and Solution Development. My experiences have been molded across the spectrum of large companies (Salesforce.com, IBM, PwC, Accenture), mid-size companies (Informatica) and successful start-ups (Siperian, Reltio). The teams I built and led have covered multiple industries in the US and Global (EMEA/AsiaPac/Australia/Japan) markets. I also provide consulting/advisory services to early-stage technology start-ups in the areas of Go-To-Market strategy, establishing Customer Success practices and refining Sales/Sales Consulting processes. Specialties: Information Management, Master Data Management (MDM), Customer Data Integration (CDI), Data Warehousing (DW), Business Intelligence (BI), Pre-Sales Consulting and Management, Systems Integration Consulting and Management, Project Management, Solution Development & Go-To-Market Strategy, SaaS, Social Media (Listening, Monitoring, Engagement, Publishing), Social Media Marketing, Sentiment Analysis
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