Customer Relationship, Experience and Engagement Lead
"At England Furniture, we deliver everything within 21 days in most of the country, 98% of the time," notes Sawyer. "We manufacture 350,000 units each year and if any customer has a problem we have live customer service representatives who act as intermediaries with dealers to resolve the situation to our customers' satisfaction."
Passionate, performance-driven marketing leader with 25 + year history of growing business and launching new products. I’m a vocal advocate for leading with customer-first strategies aimed at developing relationships and brand reputation to support long-term sales and brand advocacy goals. Skilled at identifying potential barriers and risks to create strategies that drive consideration, engagement and conversion, I'm a natural fixer that loves solving the puzzle of finding the right approach to reach my target market. Team leader experienced in developing direct reports and motivating cross-functional teams. Adapt at working in a variety of advertising categories, including: Pharma, CPG, Auto, Non-Profit, Arts & Culture, Health & Wellness, Education, Concerts & Ticketed Events
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