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Debbie Rich Email Address


Job Title

Director, Automation and Enhancements

Phh Mortgage

PHH Mortgage offers a full range of residential financing programs. For over 20 years, we have dedicated our energies to one goal - helping customers obtain home financing.


Residential mortgage industry senior manager with 25+ years of experience. Significant expertise in business development, project management, organizational leadership and risk management across Collateral Valuation, Default Servicing, Warehouse Lending, and Information Technology. Highly adept at evaluating organizational needs and executing strategies by directing teams of business / technology professionals. ACHIEVEMENTS: Managed multiple large business groups as well as numerous process improvement and automation efforts generating substantial cost savings and enhanced efficiencies.  Sold 70% of assets (total winning bid of ~$1 Billion) to third party investors with revolutionized Trustee Foreclosure Sale process. These investors will rehabilitate homes and sell at higher than REO levels on the retail market. This will result in housing improvement and reduce the shadow inventory overhang for our industry o Wide advertising stimulates competition resulting in best execution o Property (through International Valuation Group, LLC - www.ivaluationgroup.com) and Title (through Commerce Title) information readily available presale for investor due diligence o Professionally executed auctions to vastly reduce threat of collusion  Risk Manager for $850 million mortgage warehouse portfolio. Liquidated portfolio and limited losses to under $2MM in the worst mortgage market in history  Enterprise Valuations – FNC, Inc. Collateral Management System project realized annual savings of $5MM and increased speed and accuracy of lending business  Automation of Default Servicing functions within Loss Mitigation, Foreclosure and Bankruptcy realized annual savings of $30MM  Developed and implemented strategy that resulted in annual savings of $3MM on Valuation vendor contracts

Based in Moline.

Other people working at Phh Mortgage:

Marvin Hernandez**********@phhmortgage.com
Sharon BallengerREO Marketing
Mary WendellDirector of Underwriting
Leonard PattonSenior Vice President Business Development, SLS, A Computershare Company
Matt AllenAccounting Manager
Craig HalseyDirector: Sourcing and Procurement and Vendor Management: PHH Mortgage Corporation
Sean Weir*********@phhmortgage.com
Eric FilippiniVice President
Sharon LindDirector, Communication Services
Marlon Groen**********@phhmortgage.com
Stephen YarochSenior Manager
Emily PaikCustomer Service Representative
Sandra WhiteExecutive Assistant to Chief Risk Officer
Lawrence Randazzo**********@phhmortgage.com
Brittany Sims**********@phhmortgage.com
Madelin Lee**********@phhmortgage.com
Ian HillSenior Vice President and Chief Information Officer
Amanda ArchExecutive Office Administrator
Adam BlissVice President, Associate General Counsel
Julie HallidayDirector of Escalations and Compliance
John MilliganSenior Vice President, Direct Lending
Peter Au-Yang**********@phhmortgage.com
Vic LombardoSenior Vice President, National Relocation
Amy ThurmanCompliance and Operations Manager

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