Vice President Customer Service
Founded in 1996, OtterBox is highly respected in the design and production of rugged and semi-rugged cases to safeguard technology and other valuables. Built upon fundamentals of hard work, creativity and perseverance, OtterBox is the innovator of premier protective solutions for leading global handheld manufacturers, wireless carriers and distributors.
I am a servant-leader that has demonstrated the ability to build and lead high performing teams. I believe in and am passionate about cultural transformation and the impact it has on business success. Through my 11 years as a Customer Service leader, I have expertise in customer experience, service channel optimization, and voice of consumer strategies that create emotional connections and brand loyalty. Top 5 Gallup StrengthsFinder Themes - Achiever - Arranger - Belief - Individualization - Restorative
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