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Strav Basic Email Address


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Job Title

Director Digital Capability


Optus Inc is a telecommunication company which provides communications products including mobile, telephony, broadband, satellite and subscription TV.


Experienced technology, sales and customer operations professional, results driven, strategic thinker, innovator and decision maker with senior leadership experience in Telecommunications. Highly experienced in leading large teams, partners, vendors, operational support and technology delivery and capability Fantastic track record in leading, driving and operating large transformational technology and customer facing initiatives. Strong experience in technology delivery, technology operations, digital, self service, sales operations, customer experience design and delivery, Net Promoter Score (NPS), business integration and seamless transitions. Specialties: Technology, IT delivery, IT operations, Digital capability, Salesforce.com, sales operations, customer operations, self service delivery, Digital in retail and frontline, managed services, Intelligent Networks, high performance leadership, billing, CRM, vendor management, outsourcing, transformation, strategy, customer experience, programme management, project delivery, integration, call centre, technology support, organisational change, online, product development, stakeholder management, people management.

Based in Sydney, Australia.

Other people working at Optus:

Charles WeiserMember Board of Directors, Audit and Risk Committee
Angela GreenwoodDirector, Acquisition and Customer Marketing
Scott DavorenScott Is A Passionate and Experienced Executive in the Content
Andrew StojcevskiHead of Marketing and Product, Optus Wholesale and Satellite
Theresa BrownAICM NSW Vice President
Chris LynchDirection Information Technology Systems and Services
Chris SmithVice President Digital Centre of Excellence , Optus Consumer Division
James ToepferHead of Campaign Strategy and Marketing, APAC
Bhavesh MehtaDirector Information Technology Systems and Services
Rohan Ganesonr*****@optus.com.au
Dominic CarrollDirector Information Technology Systems and Services

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