Team Leader Unified Communications
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I have been the Unified Communications Team Leader for over eight years now. My primary role is to ensure the smooth running of the products and services delivered by the team. This involves the day to day management of the team activities and also acting as a senior technical contact. I contribute to the IS strategy advising on the Unified Communications products and roadmaps and play a major role in service refresh and enhancement projects. I provide leadership and management to staff within my team in order to ensure that individuals are motivated to achieve their objectives and the quality of service delivered.
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