Global Information Technology Support Manager
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Highly rated and outstanding IT leader with more than 15 years of progressive IT experience, including technology evangelism with executive leadership. Known for providing strategic organizational management of global IT organizations and infrastructure by optimizing technologies to drive and streamline operation of IT department goals aligned with business objectives. Expert in defining IT strategies, metrics, and operating procedures to develop a “best in class “ organization, along with transforming support of 24x7 critical IT application systems into highly reliable application systems by improving performance of systems to meet business needs. Specialties: Team Building/Leadership/Mentorship IT Global Management/Sourcing Project/Program Change & Release Mgmt. Strategic IT Planning & Scheduling Operations/Process Improvements Develop/Manage Fiscal Year Plans Systems Administration & Support Problem Solving/Change Mgmt. Define Performance Metrics Vendor Relations Management Technical Analysis/Support
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