Martin Harris Email Address

Telemarketing Executive

NewVoiceMedia is a cloud contact center and inside sales platform designed specifically for Salesforce. Learn how you can sell more & serve better.

Responsible for sales and customer success in the Utilities, Manufacturing and Non-Profit Sectors for the UK/I at Vonage. I am proud to work with Vonage with its truly unique ability to offer a one stop shop for Unified Communications as a Service, Contact Centre as a Service and Open API platform. All 3 solutions are 100% our code which is developed and maintained by us. Nothing in our portfolio is resold meaning we are in charge of our own destiny. Born in the cloud with only a web-browser required. In these difficult times our cloud-based technology enables you to manage a multi-site or home-worker call centre from any internet connected device. If any of your agents can’t get to the office, you just adjust your call-routing from a browser. Everyone keeps working, regardless of ash clouds, traffic delays, or pandemics.I am looking to work with people and organisations that are transforming their #customerservice #insidesales #telephony #multi-channel #disasterrecovery offerings. Proud to work exclusively with #Salesforce as a CRM partner. Having worked in the contact centre and telecommunications sector for 8+ years I am able to offer insight on best practice within your contact centre or inside sales teams. I am passionate about helping businesses of all sizes improve their results, the experience of their customers and staff, and delivering value.The Vonage offering provides 3 key product sets:Vonage Contact Centre (VCC) (formerly #NewVoiceMedia) is the leading telephony integration for businesses using Salesforce in a customer contact centre or inside sales function. #CTI #Digital #Transformation. Named a leader in Gartner contact centre magic quadrant for the past 3 yearsVonage Business Cloud (VBC) A marketing leading Unified Communications solution offering #handsets #softphones #mobile apps #internal chat #collaboration #video conferencing. Affordable and suitable for back office operations of all sizes and sectorsCommunication APIs (formerly #Nexmo) - Market leading communication APIs framework to allow you to build your own communication channels with any platforms. Example offerings including automated SMS communications, WhatsApp communication, intelligence self-service IVRs and many more