Craig Johnston Email Address

Senior Scrum Master

National General Insurance is one of the largest automobile insurers in the United States. National General Insurance offers a variety of property and casualty products, including personal auto, RV, motorcycle, commercial auto and homeowners insurance. With a nationwide network of claims professionals, local independent agents and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers. National General is a fast paced, dynamic, and entrepreneurial organization. Their team members live by and exemplify what they call the 4Es. At National General, they are Energized, Engaged, Empowered, and they Execute every day in order to provide an exceptional experience for their customers. They are passionate about their organization and the value that they add every day. A successful candidate with National General will embody the 4Es. Their team is poised to outperform the competition.

Senior level IT manager with deep experience in delivering complex technology solutions for Insurance, Financial, and Transportation industries. Expertise in managing large scale technology improvement initiatives and aligning technology solutions with business goals. Experience leading implementations across multiple platforms, managing onshore/offshore service models, and vendor engagements. Industries: Insurance Sales, Marketing, Call Centers (Direct Sales, Claims, Policy Service), Oil Transportation Applications: Point of Sale and Service, Claims, Financials / General Ledger, Card Payments, ACH, Shared Services, Data Warehouse/Business Intelligence/ETL, Payroll, Budget Functions: Development and Production Support, Enterprise Testing, Enterprise Architecture, IT Governance, Project/Program Management, Release Management, Mergers/Acquisitions Methodologies: Software as a Service (SaaS), Service Oriented Architecture (SOA), Project Management Institute, Waterfall, Iterative and Agile Development. Technologies: MS Visual Studio / .Net Framework, Java / Jboss / Apache, Oracle, SQL Server, SSIS, SSRS, Oracle Essbase, Informatica, Cognos, Seibel CRM, Mainframe CICS/MVS, Clarity, MS Project, MS Visio, Team Foundation Server, SkyBot Scheduling PMP Certified