Executive Director, Health Information Technology Division, National Center for Primary Care
Morehouse School of Medicine is a co-educational medical school in Atlanta, Georgia, USA.
Results focused HIT leader with successful track record in developing and implementing new business opportunities. Extensive experience in the design, execution, analysis and consultation of customer and patient experience tracking studies. Successful in leading complex operations and building and mentoring high performance teams leading to high productivity and quality deliverables. Outstanding organizational, multitasking, and interpersonal skills. Strong focus on managing and improving the customer experience. Specialties: Client Relationship Management Quantitative and Qualitative Research Business Development and Product Design Customer Loyalty Measurement Solution-based Consultative Sales Call Center Management Operational and Productivity Management Training and Education Consulting