Shawn Johnson Email Address

Sales Director

ModSquad s ModSourcing is outsourcing MODernized. Our movement is to lighten the load of digital engagement for global brands with smart processes, innovative tools and a customized, fun and flexible workforce. With operation centers in Northern California, Austin and Northern Ireland and offices in San Francisco, London and New York, our 10,000+ Mods around the world moderate content, chat with customers, manage communities and buzz in social media for the world s coolest brands, 24/7/365, in 50+ languages and dialects. We are the Mods!

Accomplished sales and customer experience executive with demonstrated results in strategic solution selling, g2m, pipeline building and customer engagement across multiple markets. For me, business is all about meeting people where they are at and helping them learn how to get where they want to be. Business exists to creatively meet the needs of people, and if people are put first (as internal and external clients), success and growth naturally follow. ✦ 9+ years of Technology, Sales & Marketing expertise ✦ Specialized in developing g2m / market development strategies to accelerate adoption & revenue ✦ Passionate about developing SaaS Sales & Ops to achieve top-line revenue ✦ Proven ability to drive expansion in Fortune 1000, Named Accounts and SMBs Specialties: Consulting, Customer experience, Business Development, SaaS, Customer Support, Social Support, Leading Change, Conversion optimization, Social Engagement, Management, Customer Service, Operations, Leadership, User Adoption, Strategic Planning, Software Implementation, User Training, Sales Ops, CRM, SFDC, MRR, Start-ups, Presentations, Public Speaking, Sales Training, Negotiations, RFP's and Proposals.