Founder, Chief Executive Officer Leadership Development Coach and Consultant
Mercator Advisory Group Inc is an advisor to the payments and banking industry which provides unparalleled, independent and objective analysis, advisory,
As an accomplished executive, I have extensive experience with building, leading, and retaining talented teams. My background has given me in-depth skills in growing revenue, achieving efficiencies, and improving and enhancing global customer engagement. I am known as a hands-on, ‘get it done’ leader with an exemplary work ethic and passion for achieving results. My demonstrated experience in key leadership positions within media and technology industries has provided me with a unique blend of driving strategy, operations, customer success, business process, and project execution. KEY SKILLS INCLUDE: Operations • Leadership • Customer Success & Excellence • Account Management • Cross-Functional Alignment • Cross-Company Collaboration • Process Development & Efficiencies • Project Management • CRM • High-Growth Companies • Release Prioritization • Engineering Management & Liaison • Analytics / Metrics / Reporting • Outsourcing • Finance & Budget • Partner Satisfaction • Partner Ecosystem • Enablement • Sales Operations • Product Planning
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