Vice President Head of Sysco Business Services
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Sandeep Arora is the Global Operations & Capabilities Lead at Mondelez Business Services (MBS). In this role, he leads global operations and is responsible for the design and execution of a robust, best-in-class eco-system of shared services capabilities to enable performance management & reporting, enterprise risk management, global contract management, continuous improvement etc. across a 4,000 FTEs strong captive and partner managed MBS organization. Sandeep has over 20+ years of diverse global experience in areas of Financial Operations, Global Outsourcing, Business Development, P/L Management, Strategic Operations, Business Transformation, Technology and Risk Management. Through his multiple leadership assignments in India, Australia and USA, Sandeep has driven the implementation of long-term strategies, improved efficiencies and technology enhancements in both owned and outsourced environments. Prior to joining Mondelez, Sandeep was the Vice President - Finance Business Process Innovation at ADP. In this role, he led ADP's efforts to design and build a best-in-class finance and accounting organization. Prior to ADP, Sandeep was the SVP of Operations for the Finance & Accounting Outsourcing (FAO) practice at Xerox Business Services. In this role, he led customer experience and profitability for a $200 million portfolio of Fortune 500 clients. He also led service delivery at FAO's global mail-rooms and it's accounting COEs in India and Manila where he was responsible for driving consistency in outcomes and enhancing the quality, efficiency and employee engagement across the entire range of FAO processes delivered by over 3,500 team members at these COEs. Prior to Xerox, Sandeep had a successful 18 year career at American Express where he was a leader in roles spanning call center operations, business transformation and the finance function. He led company wide re-engineering programs across finance, technology and customer care.
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