Distribution Center Director
Living Spaces Furniture, LLC is a Furniture store which offers a range of furniture for use in living rooms, bedrooms.
Logistics and Operations Executive focused on the customer, with a solid track record as a network leader, delivering results in both logistics and retail environments. Vision with emphasis on Leadership, directing extraordinary best in class teams, executing complex business strategies and achieving significant operational resultsEstablished leader in Lean Six Sigma Methodology for process improvement with customer and data focus on improving quality, reducing waste and developing cross-functional business partners to achieve goalsRecognized for originality and innovation with a track record for building strong teams. Skilled in associate engagement, P&L, quality control and safety programs with record 425 days accident free Opened the largest DC in RH Supply Chain at 1.5 million square feet, servicing all Markets in the Continental US and CanadaDeveloped with Process Management Team the Macy’s Network Award Winning 5 Star Delivery Program focused on the customer experience. Created a network program to inspire collaborative meetings with Sales Teams and DC'sProduced a New Store Manager Training Webinar to impart value and knowledge for supply chain and delivery operationsImproved the customer Net Promoter Score through 5 Star Delivery, achieving a 5 point improvement during the first year. Sustained program growth each consecutive year, exceeding expectations with a significant 10 point gain with NPS during fifth year, noteworthy facilities NPS score consistently in the 90’sDeveloped and designed merchandise inventory planning tool including on hand, in sight and sales history by SKU and ratio. Centralized ordering sustaining inventory levels within rate of sale, reducing non-productive aged inventory and markdowns, improving sales and marginsEstablished and Co-Founder for the Big Ticket Big Heart program, supporting charitable organizations
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